FREQUENTLY ASKED QUESTIONS
Have a question about Champion Clock Outlet? Here’s some answers to questions we get asked all the time. If you need to know anything further, please don’t hesitate to contact us.
Are the clocks battery operated? Yes, the clocks require one AA battery (not provided).
How do you hang the clock? Our clocks are designed to be hung on a wall with a nail or hook. This enables them to hang flush to the wall so they are as quiet as possible. If the clock is not hung on a wall, or hung with anything that makes them sit out from the wall like Velcro hanging strips, it may be possible to hear the sound of the clock mechanism very slightly.
What is the right age for a child to have a clock? All kids benefit from having a clock on their wall, whether they are 3 or 13. It’s great for younger children to see numbers around them just like they see letters and words in books. All kids will learn to tell the time more easily, and have better time awareness if they have a clock in their room. Older children and teenagers’ time management skills benefit from having a clock to plan and monitor their time.
Our Clocks look great in any space and will add brightness to any room for anyone.
Do you only sell wall clocks? At this stage we only sell wall clocks in 26 cm and 40 cm sizes. However, plans to release smaller desk clocks are underway! Check out our Instagram and Facebook @championclockoutlet for updates.
What do I do if my clock stops working? If your clock stops working, in the first instance replace the battery.
Champion Clock Outlet clocks have a 1 year warranty period from the date of purchase, which does not include general wear and tear but does include mechanical or other major failure. If you have any concerns with your purchase please contact us at firstname.lastname@example.org Goods claimed as defective will be replaced or repaired based on discussion with you, our valued customer.
Do you accept returns?
We take pride in our reputation for quality and we will work with you to resolve any issues. For instance, in the case of mechanisms not working, our policy for clocks is to;
1.Send you a replacement clock with reply paid packaging.
2.Ask you to kindly send back the faulty clock for repair, using the reply paid packaging.
We are happy to exchange your clock if you change your mind on your color choice, as long as you are happy to cover the cost of posting the return and new clock to you.